FAQ

Frequently Asked Questions

Please contact us for any questions not listed below. 

General

Included

–        Exclusive use of the boat with crew and guide
–        Three meals per day and snacks
–        Continuous coffee, tea and drinking water on board
–        Snorkelling gear, dingy, and other supporting gear on board
–        Harbour clearance fees per person
–        Bedding and Towels
–        Required fuel for the duration of the trip

 

Excluded

–        Soft drinks and beer
–        Dive packages
–        National Park and Entry Fees in Moyo, Satonda, Komodo, etc.
–        Transportation cost from third party organisations

 

Kids are more than welcome to join our adventures! We love having them around and we can assure you they will have a blast. Please keep in mind that children must be accompanied by a parent or guardian to join a cruise.

Price for kids:
–        Free of charge for infants below 2 years old;
–        50% off for children aged 2 – 6 years old;
–        30% off for children between 7 – 11 years old;
–        Full charge for kids aged 12 years and older.

Yes! Dive packages are available for all levels upon request. We’d be happy to organise the possibility for the curious underwater explorers. Share your interest with us and ask about our different packages.

Guests are welcome to come on board from 12:00 midday on the day of check in. On the day of check out, guests can disembark the boat any time before sunset.

 

The following are the departure & drop off locations for our cruises:

–        Mentigi Bay, north Lombok :
Take a flight or speed boat from Bali, then a taxi to Mentigi beach.

–        Labuan Bajo Harbour, west Flores :
Take a direct flight. Airport is a 10 minute taxi ride to the harbour.

–        Bira, south Sulawesi :
Closest airport is in Makassar Sulawesi. Book a car from there to Bira. Then meet us at the harbour.

Any amount of tip is highly appreciated by the crew! If you wish to share your gratitude with them, put something in the wooden box. The crew places it out for guests at the end of every boat trip. Aboard the Al Isra we value teamwork, so it gets shared evenly among the 5 crew because they all contribute to making your journey as safe and as enjoyable as possible.

No problem! We will do our best to accommodate your needs, but please let us know before the trip. Whether you are vegan, vegetarian, diabetic, have allergies, we will make it work. 

There are two basic seasons: the East season when the wind blows predominantly from the East (roughly June to October), and the West when it comes from the opposite direction.

Generally speaking the sea conditions are calm and there are rarely big waves. However, when the winds are blowing hard the sea can be choppy, as anywhere.

The Al isra ship is made of wood and ALL wooden boats tend to leak from time to time if it rains hard. Occasionally the roof of our cabins and decks may drip a little, but as all experienced sailors would say, ‘if you don’t want to get wet, don’t go on the sea’.

Preparation

A 30 day tourist visa is free of charge in Indonesia. For longer stays in the country please check with your official foreign departments.

–        Clothing for the tropics
–        Light jacket for breezy nights
–        Swimwear
–        Hat, Sunglasses
–        Cameras, for the memories!
–        Sandals for land excursions
–        Sunblock (Please bring a toxic free one. We love our corals!)
–        Some Indonesian Rupiah (To buy souvenirs for example)

terms & conditions

To confirm a booking it is required to pay a deposit of 50%. The balance payment is due one month before your cruise date. Please provide a remittance slip or receipt for both payments.

In the event of the guest wanting to cancel their cruise or charter, Blue Water Cruises reserves the right to retain the full deposit to offset any expenses we have incurred. If the cancellation is made 30 days or less prior to departure date, Blue Water Cruises reserves the right to hold full amount and give no refund.

In case Blue Water Cruises is permanently unable to deliver services specified in the booking due to circumstances beyond control, the Legal code of the country of registration of Blue Water Cruises applies. Each will be considered according to its merit in order to find a commercially responsible solution for all parties.

Blue Water Cruises have the right to cancel and to provide booked services at an alternative date if weather conditions make it unsafe to provide booked services at a date specified in booking confirmation.

In the case of a breakdown following a technical defect of the vessel; Blue Water Cruises will replace the boat with another vessel with the same contract terms. This provision would be placed in effect in the event down time exceeds 24 hours. However, in the case Blue Water Cruises cannot replace the vessel, payment will be refunded.

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